Where we ship
Heather's Boutique ships only to United States addresses.
Orders may ship from multiple fulfillment locations within the United States. The fulfillment location depends on inventory and the items ordered.
Orders are shipped using a trackable carrier selected according to the destination, package requirements, and fulfillment location. Carrier and tracking information will be provided by email after the order ships.
Multiple packages & tracking
Orders containing multiple items may arrive in separate packages and may have separate tracking numbers.
Free standard U.S. shipping
Heather's Boutique provides free standard shipping on all eligible physical merchandise orders shipped within the United States. There is no minimum purchase requirement.
Free standard shipping applies to eligible in-stock physical merchandise. Bespoke, customized, special-order, preorder, or other merchandise with extended fulfillment timelines may ship on a separate schedule; the applicable expected ship or availability date will be identified on the product page and at checkout where required.
Processing time & transit time
Orders are typically processed within 1–2 business days. Standard shipping transit time is approximately 3–7 business days after the order ships. Most orders arrive within approximately 4–9 business days after purchase.
Our order cutoff is 4:00 PM Central Time. Orders placed before the cutoff on a processing day are counted toward that day's processing; orders placed after the cutoff begin processing on the next processing day. We process orders Monday through Saturday, excluding U.S. federal holidays.
Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, holidays, or incorrect delivery information.
Tracking
You will receive a tracking link by email once your order ships. Tracking is also available in your account under "Orders." If you don't see tracking within 3 business days of your order confirmation, email support@heathersboutique.com.
Late or lost packages
If your package is marked delivered but you can't find it, please check with neighbors and your local post office first, then contact support@heathersboutique.com within 7 calendar days of the marked-delivered date. We will open a carrier claim and work with you on next steps.
International orders
Heather's Boutique currently ships only to addresses within the United States.
Questions
For any shipping, order, or delivery questions, contact support@heathersboutique.com. For general inquiries, use info@heathersboutique.com.
Talk to a real human.
- (888) 450-6525 — customer support · call or text
- (262) 458-9832 — boutique direct
- support@heathersboutique.com — customer support
- info@heathersboutique.com — general inquiries
- W359N5002 Brown Street, Suite 211 Oconomowoc, WI 53066
